Effective June 3, 2025, Fanatec — under the management of Corsair GmbH — will implement a limited three-year warranty on all its products, whether purchased directly from its official store or through authorized resellers. This warranty applies to the brand’s entire product range, including wheels, pedals, bases, and accessories.
Warranty Coverage
The warranty covers defects in materials and workmanship under normal usage conditions, starting from the original date of purchase and lasting for a period of three years. This warranty does not replace but rather complements the consumer’s statutory rights under applicable local laws. For example:
- In the European Union, Switzerland, and Norway, this is a voluntary manufacturer’s warranty that adds to the mandatory legal rights of consumers.
- In Australia, it is expressly acknowledged that products come with guarantees that cannot be excluded under the Australian Consumer Law.
Remedies in Case of Product Failure
If a Fanatec product fails to operate in accordance with its technical specifications, Corsair GmbH may choose to:
- Replace the product with a new one at no cost to the customer.
- Provide an equivalent model of similar value and functionality (including a newer model if the original is no longer available).
The replacement product will retain the original warranty period or receive a 30-day coverage—whichever is longer.
Important: If a product is part of a bundle (e.g., wheel + base + pedals), only the defective component will be replaced, not the entire bundle.
What the Warranty Does Not Cover
The warranty explicitly excludes:
- Damage caused by misuse, improper installation, or unauthorized modifications.
- Cosmetic damage that does not affect functionality (e.g., scratches, dents).
- Normal wear and tear or consumable parts (such as cables or batteries).
- Damage caused by third-party products not approved by Fanatec.
- Products with altered or unreadable serial numbers.
- Counterfeit products.
Counterfeit items will not be returned and may be reported to the authorities.
Return Policy
Customers have the right to return any product purchased directly from Fanatec or through its official resellers within 30 calendar days, in accordance with its return policy available at: https://returns.fanatec.com
See you on the track!
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